Intranet Manager

Refer a friend £40,000 - £50,000 per annum - Ref 882117

The Company:

Our client is one of the most trusted consumer finance institutions in the UK. They run a multi-channel operation with branches based nationwide as well as boasting a leading web presence. Their reputation for being open, honest and trustworthy is helping them go from strength to strength.

The business is currently on a transformation journey and are aiming to become a truly digital workplace.  This has resulted in a number of highly skilled new team members being recruited in recent months, individuals that share their vision and passion to create a best in class service, internally and externally.

The Role:

As the Intranet Manager you will develop the strategy for intranet content and functionality to optimise the benefits and assist the business in moving towards a more digital workplace. You will also play a key role in challenging the division to understand, embrace and implement appropriate digital processes that enable it to do its tasks more efficiently.

Main tasks:

• Overseeing the management and strategic development of the intranet presence to meet the needs of the division and the users
• Leading intranet activity within the department, having full accountability for the publishing community, comprising Site Owners, Content Owners and Publishers
• Identifying and manage implementation of improvements to site effectiveness
• Overseeing the division’s intranet content, making sure it complies with the overall governance rules, that best practice is followed and standards are correctly applied with a primary focus on core content
• Providing consultancy and advice on all aspects of intranet presence for the division aligned to the intranet strategy
• Acting as an ambassador for the Channel Team and the intranet and digital workplace strategy
• Understand the intranet and digital workplace strategy and how the divisional requirements align to it, highlighting any conflicts, making recommendations as appropriate
• Developing and maintain relationships with a wide range of stakeholders including the Channel Team, senior leaders within the division, the publishing community within the division and Intranet Partners from other divisions
• Leading key decisions on how to develop the intranet offering
• Providing best practice advice on creating quality content and provide related support and training to the publishing community
• Improving and maintain the web standards across all the sites
• Using available MI and user research to understand the effectiveness of the sites and recommend improvements

The Person:

The ideal candidate will have experience in managing large-scale intranet services or web portals and have a solid track record in optimising user experiences. You must be proficient with using content management systems and have a broad knowledge in digital technology generally. An understanding of wider marketing including social networking, multimedia, blogs etc. is helpful.

Position: Intranet Manager
Salary: £40k-£50k + 15% Bonus + Excellent Benefits
Location: Wiltshire
Contract: Permanent
Contact: Zumar Dean
Reference: 882117
Referral Reward: £350

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