Head of Website Optimisation - 12 month contract

Refer a friend £68,000 - £70,000 per annum - Ref 882073

The Company:

Our client is one of the world’s leading information services businesses who provide various data and analytical services to both the B2C and B2B markets in almost 100 countries. They currently own and operate a number of market leading products which they are constantly developing and improving. Due to an upcoming maternity leave, they are looking for a Head of Website Optimisation for a 12 month fixed term contract.

The Role:

The position of Head of Website Optimisation will have accountability for all onsite acquisition pages, the prospect journey and the optimisation of all of these pages.  Your team will be responsible for optimising current user journeys using multi-variant testing though Adobe T&T across all platforms, as well as medium/longer term strategic planning and initiatives to improve customer experience and acquisition growth.

Key responsibilities:

• Accountable for all new customer acquisition pages across multiple platforms to drive new customer growth and positive customer experience
• Manage two direct reports, to be accountable for providing a seamless onsite personalised customer journey in line with the customer journey map, driving and exceeding business results, in accordance with compliance and brand guidelines
• Owner of aggressive conversion KPIs at a top level to ensure targets are met.  Managing the team to then deliver to ensure objectives and targets are achieved
• Be accountable for all forecasting, modelling & prioritising of activities, as part of the overall strategy roadmap
• Develop and manage internal relationships with Senior Management Teams

The Person:

It is imperative that you have a strong background in Website Optimisation and UX. This is an analytical-led role, so you will need to have a genuine passion for numbers and be comfortable with hands-on testing. A proven track-record of improving user journeys is essential as is the ability to manage a small team. Ideally you will have a broad understanding of e-commerce and will be familiar with working with a fast-paced, transactional environment. You must have excellent written and spoken communication skills.

Position: Head of Website Optimisation
Salary: £68k-70k + Benefits package
Location: London
Contract: 12 month contract
Contact: Zumar Dean
Reference: 882073
Referral Reward: £400

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